Office Administration Program - Nia Innovation And Technology Training College

Program Overview

Choose between our Certificate (Level 5) and Diploma (Level 6) programs to advance your office administration career

Certificate Program

Level 5

Our Office Administrative Assistant Certificate provides comprehensive training in office correspondence, customer care duties, shorthand skills, office document processing, business communication, telephone management, and office administration. Develop essential administrative skills for efficient office operations.

Duration: 1 Year (5 Terms)

Study Mode: Full-time & Part-time

Entry Requirement: KCSE D (Plain) or equivalent

Diploma Program

Level 6

Our Office Administrator Diploma provides advanced training in office correspondence, customer care, financial accounting, travel coordination, management principles, commercial law, research projects, and advanced office document processing. Develop expertise to lead office operations in complex organizational environments.

Duration: 18 Months (7 Terms)

Study Mode: Full-time & Part-time

Entry Requirement: KCSE C- (Minor) or Office Admin Level 5

* External Examinations charged at KES 2,500 per module per unit up to Module 7. Payment via M-PESA Paybill 529901 or Bank Transfer to Kingdom Bank.

Curriculum

Comprehensive learning paths covering essential and advanced office administration skills

Office Administration Level 5 (KNQF Level 5)

Total Duration: 2,025 Hours | Total Credits: 202.5

Unit Code	TVET CDACC Code	Unit Title	Duration (Hours)	Credit Factor
MODULE I
0031 451 04A	BUS/CU/OA/CC/01/5/MA	Business Communication	80	8.0
0031 451 05A	BUS/CU/OA/CC/02/5/MA	Office Correspondence	80	8.0
0611 451 01A	BUS/CU/OA/BC/01/5/MA	Digital Literacy	40	4.0
0031 451 06A	BUS/CU/OA/CC/03/5/MA	Customer Care Duties	80	8.0
0031 451 07A	BUS/CU/OA/CR/01/5/MA	Shorthand Skills	160	16.0
MODULE I SUBTOTAL			440	44.0
MODULE II
0031 451 08A	BUS/CU/OA/CR/02/5/MA	Office Document Processing	160	16.0
0417 451 02A	BUS/CU/OA/BC/02/5/MA	Work Ethics and Practices	40	4.0
0031 451 09A	BUS/CU/OA/CR/03/5/MA	Telephone Management	80	8.0
0031 451 10A	BUS/CU/OA/CC/04/5/MA	Office Administration Basics	120	12.0
MODULE II SUBTOTAL			400	40.0
MODULE III
0031 451 11A	BUS/CU/OA/CR/04/5/MA	Records Management	160	16.0
0413 451 04A	BUS/CU/OA/BC/03/5/MA	Entrepreneurial Skills	40	4.0
0031 451 12A	BUS/CU/OA/CC/05/5/MA	Office Management Principles	120	12.0
MODULE III SUBTOTAL			320	32.0
INDUSTRY TRAINING
-	BUS/CU/OA/CR/05/5/MA	Industry Training	865	86.5
OFFICE ADMINISTRATION LEVEL 5 TOTAL			2,025	202.5

Office Administration Level 6 (KNQF Level 6)

Total Duration: 2,625 Hours | Total Credits: 262.5

Unit Code	TVET CDACC Code	Unit Title	Duration (Hours)	Credit Factor
MODULE I
0031 451 04A	BUS/CU/OA/CC/01/6/MA	Business Communication	80	8.0
0417 451 02A	BUS/CU/OA/BC/02/6/MA	Work Ethics and Practices	40	4.0
0031 451 13A	BUS/CU/OA/CR/01/6/MA	Advanced Office Correspondence	100	10.0
0031 451 14A	BUS/CU/OA/CR/02/6/MA	Customer Care Excellence	100	10.0
MODULE I SUBTOTAL			320	32.0
MODULE II
0611 451 01A	BUS/CU/OA/BC/01/6/MA	Digital Literacy Advanced	60	6.0
0413 451 03A	BUS/CU/OA/BC/03/6/MA	Entrepreneurial Skills	40	4.0
0031 451 15A	BUS/CU/OA/CR/03/6/MA	Financial Accounting	120	12.0
0031 451 16A	BUS/CU/OA/CR/04/6/MA	Travel Coordination	100	10.0
MODULE II SUBTOTAL			320	32.0
MODULE III
0421 451 05A	BUS/CU/OA/CC/02/6/MA	Principles of Commercial Law	100	10.0
0413 451 07A	BUS/CU/OA/CC/03/6/MA	Management Skills	80	8.0
0588 451 06A	BUS/CU/OA/CC/04/6/MA	Business Mathematics and Statistics	100	10.0
0031 451 17A	BUS/CU/OA/CR/05/6/MA	Advanced Records Management	120	12.0
MODULE III SUBTOTAL			400	40.0
MODULE IV
0031 451 18A	BUS/CU/OA/CR/06/6/MA	Office Document Processing Advanced	120	12.0
0411 451 08A	BUS/CU/OA/CC/05/6/MA	Financial Management	100	10.0
0413 451 10A	BUS/CU/OA/CC/06/6/MA	Organizational Behaviour	100	10.0
MODULE IV SUBTOTAL			320	32.0
MODULE V
0031 451 19A	BUS/CU/OA/CR/07/6/MA	Office Management Excellence	120	12.0
0416 451 11A	BUS/CU/OA/CC/07/6/MA	Research Study	100	10.0
0421 451 21A	BUS/CU/OA/CR/08/6/MA	Employment Law	120	12.0
MODULE V SUBTOTAL			340	34.0
INDUSTRIAL ATTACHMENT
-	BUS/CU/OA/CR/09/6/MA	Industrial Attachment	325	32.5
OFFICE ADMINISTRATION LEVEL 6 TOTAL			2,625	262.5

Entry Requirements

What you need to join our Office Administration programs

Certificate Program (Level 5)

Minimum qualifications for entry:

Kenya Certificate of Secondary Education (K.C.S.E.) with a minimum mean grade of D (Plain)
Equivalent qualifications as determined by TVETA
Basic computer literacy
Strong communication skills

Diploma Program (Level 6)

Requirements for advanced qualification:

Kenya Certificate of Secondary Education (K.C.S.E.) with a minimum mean grade of C- (Minor)
Office Administration or related Level 5 Certificate
Equivalent qualifications as determined by TVET Authority

International Students

Additional requirements for international applicants:

Equivalent academic qualifications
Proof of English proficiency
Student visa and passport
Medical insurance coverage

Career Progression

Your pathway to success in office administration and business management

Administrative Assistant

Entry-level position supporting office operations, managing correspondence, and assisting senior staff.

Office Administrator

Mid-level role managing office operations, coordinating teams, and handling administrative functions.

Senior Administrator / Office Manager

Senior role overseeing office management, staff supervision, and strategic administrative planning.

Operations Manager / Executive Administrator

Leadership role managing organizational operations, strategic initiatives, and executive support functions.

Office Administration